Last updated: · 18+ · Play responsibly
🔒 Privacy Policy — Key fact and quick security tips
Most deposits clear in under a minute when you use bKash, Nagad or Rocket. Treat that as typical, not guaranteed. If something looks off, stop and check the official link. Fake links and phishing are the biggest risk. Always use official channels like the Contact page if you’re unsure.
Most deposits clear in under a minute when you use bKash, Nagad or Rocket. Treat that as typical, not guaranteed. If something looks off, stop and check the official link. Fake links and phishing are the biggest risk. Always use official channels like the Contact page if you’re unsure.
- Keep your link official — always open 39BD from bookmarks or the official app, not search results.
- Use strong logins — choose a long password and never share OTPs with anyone.
- Check the padlock — confirm the browser shows a secure connection before entering details.
- Report suspicious activity — contact support via the Contact page right away.
Avoid fake links
If a site asks for your full password and OTP together, it’s a scam. Close the page and use the official Contact channel to report it.
🧾 Privacy Policy — What personal data we collect and why
You give us basic info to create and operate your account. That includes name, mobile number, email, birthday for age checks, and device info. We also collect transaction records and game activity so you can see your history and we can prevent fraud.
We keep only what we need. Retention periods vary by law and safety needs. You can ask about deletion or corrections using the contact details below.
You give us basic info to create and operate your account. That includes name, mobile number, email, birthday for age checks, and device info. We also collect transaction records and game activity so you can see your history and we can prevent fraud.
Typical data we hold
- Account details — your name, email and Bangladeshi mobile number used for login and notifications.
- KYC documents — ID photos and proof of address to verify you are 18+ and to prevent fraud.
- Payment records — deposit and withdrawal logs, wallet or card identifiers (not full card numbers).
- Activity logs — bets placed, game sessions, timestamps and IP/device info for security.
We keep only what we need. Retention periods vary by law and safety needs. You can ask about deletion or corrections using the contact details below.
🛂 Privacy Policy — KYC, payment details and document handling
KYC helps us confirm you are 18+ and prevents fraud. Typical requests include a national ID photo and a selfie. Payment handling depends on the method. bKash, Nagad and Rocket transfers usually show instantly. Card withdrawals can take 1–3 business days. Minimums are typical: deposits from ৳200 and withdrawals from ৳500.
KYC helps us confirm you are 18+ and prevents fraud. Typical requests include a national ID photo and a selfie. Payment handling depends on the method. bKash, Nagad and Rocket transfers usually show instantly. Card withdrawals can take 1–3 business days. Minimums are typical: deposits from ৳200 and withdrawals from ৳500.
Typical payment timings and minimums (typical, not guaranteed)
| Method | Typical processing | Minimum (BDT) |
|---|---|---|
| bKash / Nagad / Rocket | Deposits under 1 minute; withdrawals within 30 mins–24 hours typically | ৳200 |
| Bank cards | Deposits under 5 minutes; withdrawals 1–3 business days | ৳200 |
| Bank transfer | Withdrawals 1–4 business days depending on bank | ৳500 |
- Why we ask for KYC — to verify age (18+), prevent money laundering, and protect your account.
- How documents are stored — encrypted and access-controlled; only staff who need them can view them.
- What we don’t store — we do not store full payment card numbers in plain text.
Cricket and KYC
If you bet on BPL, IPL or international fixtures, your transaction history will include those bets to meet regulatory checks and to help if you dispute a result.
🍪 Cookies & third parties — Cookies, analytics and external services
We use cookies to keep you logged in on a mid-range Android phone over 4G, to remember language and to show relevant offers. Third-party services help with analytics, payments and messaging. Those partners receive limited data under contract and are checked before we work with them.
We use cookies to keep you logged in on a mid-range Android phone over 4G, to remember language and to show relevant offers. Third-party services help with analytics, payments and messaging. Those partners receive limited data under contract and are checked before we work with them.
- Essential cookies — keep your session active so you don’t have to log in repeatedly.
- Analytics cookies — help us improve the app and fix slow pages on a 4G connection.
- Payment processors — send only the data needed to complete a transfer or card process.
Manage cookies
- Open settings — go to your browser or app settings.
- Find privacy — select cookies or site data controls.
- Choose preference — block third-party cookies or clear data if you prefer.
📱 Mobile privacy & avoiding fake links
Most players use a mid-range Android phone on 4G. That matters because performance and small-screen layouts affect how phishing links look. Fake sites often copy the mobile layout. Check the URL carefully and never install APKs from unknown sources.
Most players use a mid-range Android phone on 4G. That matters because performance and small-screen layouts affect how phishing links look. Fake sites often copy the mobile layout. Check the URL carefully and never install APKs from unknown sources.
- Use the official 39BD App or bookmark the site.
- Verify the domain before entering logins.
- Keep your phone OS updated to protect against malware.
- Turn on two-step verification if available.
If you get a suspicious message
Don’t click links. Forward the message to support and use the Contact page to verify if it’s genuine.
📣 Privacy Policy — Your rights, contact and next steps
You have rights over your personal data. You can ask to view it, correct it, or request deletion where allowed by law. If you want copies or have concerns, contact our privacy team. Use the Contact page or review the Terms of Use for how disputes are handled.
You have rights over your personal data. You can ask to view it, correct it, or request deletion where allowed by law. If you want copies or have concerns, contact our privacy team. Use the Contact page or review the Terms of Use for how disputes are handled.
- Access — you can request a copy of your data.
- Correction — tell us if something is wrong and we’ll fix it.
- Deletion request — we’ll evaluate requests against legal and safety obligations.
How to ask for help
- Prepare your info — include your account ID and Bangladeshi mobile number.
- Send a request — use the Contact form or email support.
- We respond — typical reply within 3 business days; complex requests may take longer.
Responsible gaming reminder
You must be 18+. If you need help with limits or self-exclusion, visit Responsible Gaming for tools and support.
❓ Frequently asked questions about Privacy Policy
Privacy practices are designed to protect you. Data is encrypted and access is limited. If you spot anything odd, report it through Contact.
Typical minimum deposits are ৳200 for bKash, Nagad, Rocket and bank cards. These are typical amounts and may vary by method.
Wallet withdrawals often clear in 30 minutes to 24 hours. Card and bank withdrawals typically take 1–3 business days. Times are typical, not guaranteed.
Contact support with the corrected documents via the Contact page. We’ll guide you through the verification steps.
Is the 39BD Privacy Policy safe?
Privacy practices are designed to protect you. Data is encrypted and access is limited. If you spot anything odd, report it through Contact.
What is the minimum deposit?
Typical minimum deposits are ৳200 for bKash, Nagad, Rocket and bank cards. These are typical amounts and may vary by method.
How long do withdrawals take?
Wallet withdrawals often clear in 30 minutes to 24 hours. Card and bank withdrawals typically take 1–3 business days. Times are typical, not guaranteed.
How do I change my KYC details?
Contact support with the corrected documents via the Contact page. We’ll guide you through the verification steps.